GENERAL FAQ’S

This information applies to all of the services we offer.  There are specific individual FAQ’s for each activity.

How Are Events Booked?

Our memorable event services are booked by the hour. We customize packages to meet your event goals, expectations and budget. There is no one size fits all solution.  Call us right now at 816-767-1186 to discuss a package a unique as your event.

What Does The Package Include?

In addition to the actual service hours, much more is included in your event package. Our highly trained professional entertainment staff normally invest 10 to 30 hours on consultation, preparation, graphic design, drive time, set up, tear down and other services to ensure your event is a success.

Are Guests Charged For Photo Services and Prints?

No. The contracted services are ‘free’ to all your guests within your contracted time-period.  It may be possible to extend the service time at your event, but it is always best to plan ahead.

What Are Hourly Minimum Requirements?

We have a 2 hour minimum for most services on Monday through Thursday.  Friday, Saturday, holidays and certain popular dates have a 3 hour minimum.  This is based on a continuous service period.  There may be additional charges for intermission.

What Is Our Package Pricing?

Pricing varies by activity.  We work with you to create a custom package to meet your needs, budget and expectations. Call us right now at 816-767-1186 to discuss your event.

Do We Book Events Outdoors?

Yes. However, outdoor events are more challenging.  We will want to work out the details in advance.  We need to make sure that the event has the proper electrical to handle our equipment needs. WE DO NOT SHARE OUR POWER WITH HIGH VOLTAGE EQUIPMENT.

When outdoors, the station must be sheltered from the elements, whether it is gusts of wind, potential rain or extreme sunlight. A site condition assessment and a site survey must be done well in advance of an event. The shelter must be completely weather-tight and shed water.  There are almost always power problems at an outdoor event.  We normally suggest the use of a dedicated generator to make sure there is sufficient power.  Extra charges will apply if we provide the generator.  It the power is not sufficient it may result in the termination of your event. Contact us right now at 816-767-1186 to discuss the specifics.

What Is Needed To Set Up At An Event?

The space and power and table requirements are determined by the service selected.  In all cases the area should have power nearby and no obstructions like columns or benches.  See the event specific FAQ’s for the individual activity requirements.  For all of our services, rolling load-in access is required.  When tables are required the 30” banquet type tables are needed. 

Do we require a date retainer and how much is required at signing?

Yes. We require a non-refundable retainer to reserve your event date. Our services operate on a first-come-first-serve basis.  Be sure to book your date early.  Many popular dates fill up quickly. 

Do you have liability insurance?

Yes. we have full coverage for our services. If the venue requires a copy of our ‘Certificate Of Liability,’ please let us know ahead of time so that we can provide a copy to the venue.  You should always ask for proof of insurance. 

How much time do we need for setup and breakdown?

The time required to access the venue and set up and tear down time will depend on the services ordered.   Early load in or delayed load out may incur additional charges. 

Is there anything the venue needs to provide?

Yes. The tables, chairs and power are generally provided by the venue.  The tables should be fully draped to match the décor.

Will we check out the venue before the day of the event?

Yes and No. If possible we like to do an advance site visit.  We ask that you discuss with the venue the best placement of the photo booth, keeping in mind the space and power requirements.  If we have already setup our station at that facility, we may not need a site visit.   It is always better to work out the details before the event.

Do You Do Product And Promotional Tours?

We are the nationwide premier provider for promotional, experiential marketing and product tours.  Ask us why you should select us for your next activation.

Do we accept credit cards?

Yes. We will accept credit cards for orders, however, a PayPal fee will be added to your invoice.  All balances must be paid 14 days prior to your event. 

Do we charge any fees for travel?

All service packages include travel time within the Greater Kansas City area.  Outside the area travel fees will vary depending on the service ordered and location.

What Areas Do We Serve?

We have locations in most major cities.  If you do not see your location listed call us to see if we service your area. 

Kansas, Missouri, Arkansas, Illinois, Nebraska, Oklahoma, Texas

Agency, Alton, Amoret, Arnold, Atchison, Atchison, Baldwin City, Ballwin, Ballwin, Basehor, Belton, Blairstown, Blue Springs, Bonner Springs, Bonner Springs, Bridgeton, Bronson, Brookfield, Bucyrus, Burlington, Cainsville, Cameron, Canton, Chesterfield, Chateau Woods, Chilhowee, Chillicothe, Cleveland, Clinton, Coffeyville, Coldwater, Colony, Columbia, Columbia, Concordia, Conroe, Dallas, De Kalb, De Soto, De Soto, Derby, Easton, Edgerton, Edwardsville, Effingham, Elsberry, Elsberry, Enid, Eudora, Eugene, Fairway, Fenton, Festus, Florissant, Fontana, Fort Collins, Fort Leavenworth, Fort Leonard Wood, Gardner, Garnett, Gower, Gower, Grain Valley, Grandview, Granite City, Greeley, Greenwood, Grover, Hale, Harrisonville, Higginsville, High Ridge, Highland, Hillsboro, Holt, Holton, Houston, Hoyt, Hughesville, Independence, Iola, Iowa City, Jamesport, Jefferson City, Joplin, Junction City, Kansas City, Kearney, Kingsville, Lake Saint Louis, Lancaster, Lansing, Lawrence, Leavenworth, Leawood, Lees Summit, Lenexa, Lexington, Liberty, Linwood, Louisiana, Magnolia, Manhattan, Marshall, Maryland Heights, Marysville, Mc Louth, McPherson, Merriam, Mission, Montgomery City, Mound City, New Century, Northridge, O Fallon, O Fallon, Oak Grove, Oklahoma City, Olathe, Old Monroe, Omaha, Orrick, Ottawa, Overland Park, Pacific, Paola, Peculiar, Pevely, Pinehurst, Platte City, Pleasant Hill, Prarie Village, Princeton, Raymore, Raytown, Reading, Richmond, Ridgedale, Riverside, Rosendale, Roxana, Saint Charles, Saint Charles, Saint Joseph, Saint Louis, Saint Louis, Saint Paul, Saint Peters, Saint Peters, Salisbury, Shawnee , Shawnee Mission, Smithville, Spring, Spring Hill, Springfield, St. Louis , St. Peters, Stilwell, Tecumseh, Tomball, Tonganoxie, Topeka, Tulsa, Ulysses, Venice, Wakefield, Warrenton, Washington, Washington, Wellsville, Wentzville, Wichita, Winchester, Winfield, Woodlands