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Our Refund / Return Policy has 2 parts. One is for events, one is for books that are ordered as favors, greeting cards or gifts.
Event Policy This is what we have listed in our contract regarding cancellation. This is our policy.
1. RIGHT TO TERMINATE: 1.1. If, upon arrival at the event venue, or at any time during the event, KC FLIP BOOKS personnel, at their judgment, feels the venue, attendees or other conditions are not conductive to safe and successful event, they may, at their sole discretion, cancel altogether or terminate their event participation during the service period. It is the CLIENT’s responsibility to ensure KC FLIP BOOKS staff is protected from hazard or harassment at all times.
2. FORCE MAJEURE 2.1. Either Party may cancel this Agreement, with written notice to the other Party, and without liability as a result of acts of God and other acts or factors over which neither party has control, to include government action and regulation, terrorism, disaster, strikes, civil disorders or unavailability of transportation facilities consistent with those in existence at the time of the signing of the contract, which acts or factors render it impossible or illegal to conduct the afore-described event program as originally contracted. In such circumstances any and all deposits shall be returned as recited above. Alternatively, the Parties may, at their sole and individual discretion, agree to go forward with the performance of the said event on such terms and conditions as they shall mutually agree and re-negotiate.
3. MISCELLANEOUS TERMS: 3.1. If any provision of these terms shall be unlawful, void or for any reason unenforceable under Missouri Contract law, then that provision, or portion thereof shall be deemed severable from the rest of this contract and shall not affect the validity and enforceability of any remaining provisions or portions thereof. This is the entire agreement between PROVIDER and in relation to the subject matter herein and shall not be modified except in writing, signed by both parties. In the event of a conflict between parties, CLIENT agrees to hear all matters before a court of law in Kansas City, MO, unless PROVIDER agrees to the contrary in writing signed by both parties. In the event PROVIDER is unable to supply a working KC FLIP BOOK station for at least 80% of the service CLIENT shall be refunded a prorated amount based on the amount of service received, unless the reason for the inablitity is due to Client failing to meet the contract requirements. If no service is received, PROVIDER’s maximum liability will be the return of all payments received from CLIENT. PROVIDER is not responsible for any consequential damages for lost opportunities upon breach of this agreement
4. ALL SALES ARE FINAL: 4.1. CLIENT understands and agrees that all sales and service fees are final
Books that are ordered for greeting cards, reprints, favors, announcements.....
1. For orders of reprints of books that are done at an event - all sales are final. There are no refunds.
2. For "submitted videos" books that are created by using video footage the client provides to create the flipbook. 2.1) A video proof will be provided showing the book At this point the client may accept the video proof or ask for additional changes, up to 3 revisions at no charge.
2.2) Once the video book is approved a physical proof will be produced and provided to client. At this point the client may accept the proof or ask for additional changes, up to 3 revisions at no charge. Shipping charges are non refundable.
2.3) Once the physical proof is accepted and signed off by the the balance of the books will be produced. All sales of mass produced books are final after acceptance by client.
If you have any questions or comments regarding our refund or cancellation policies, call:
Linda Muncy, owner KC FLIPBOOKS 816-767-1186, cell 816-868-0704 email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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